Refund policy

Return and Refund Policy

Last Updated: 12/28/2025

1. Overview

At One Percent Jiu Jitsu, our goal is to serve as a comprehensive resource hub for the Brazilian Jiu-Jitsu community. To bring you the best gear, supplements, and educational resources, we curate products from various trusted third-party vendors and affiliate partners.

2. Affiliate & Third-Party Purchases

Please note that the majority of products featured on the One Percent Jiu Jitsu store are fulfilled by third-party affiliate partners (e.g., Amazon, BJJ Fanatics, specific gear brands, etc.).

We do not handle the inventory, shipping, or payment processing for these affiliate items. When you click a link on our store and are redirected to a partner’s website to complete your purchase, that transaction is governed entirely by the partner's terms and conditions.

Therefore:

  • All returns, refunds, and exchanges are subject to the policies of the specific affiliate partner from whom you purchased the item.

  • One Percent Jiu Jitsu cannot process refunds or accept returns for items bought through external affiliate links.

3. How to Return an Item

If you are unsatisfied with a product purchased through a link on our site, please follow these steps to initiate a return:

  1. Check Your Receipt: Locate the order confirmation email you received immediately after purchase. This email will come from the vendor (e.g., "Amazon.com," "Sanabul," "Gold BJJ"), not from One Percent Jiu Jitsu.

  2. Visit the Vendor’s Site: Go to the website where the purchase was finalized.

  3. Locate Their Policy: Look for their "Returns," "Refunds," or "Customer Support" links (usually found in the footer of their website).

  4. Follow Their Instructions: Follow the vendor's specific procedures for printing return labels and shipping the item back.

4. Direct Purchases (If Applicable)

Note: If you purchase digital products (such as app subscriptions) or One Percent Jiu Jitsu branded merchandise strictly processed through our specific Shopify checkout, the following applies:

  • Digital Products: Due to the nature of digital downloads and app subscriptions, all sales of digital content are final and non-refundable unless otherwise stated.

  • Branded Merchandise: If you purchased an item directly fulfilled by us (not an affiliate link), please contact us within 30 days of purchase for return instructions. Items must be unused and in original packaging.

5. Disclaimer

One Percent Jiu Jitsu is not responsible for shipping delays, lost packages, or product defects associated with third-party vendors. However, we strive to partner only with reputable companies. If you have a recurring negative experience with a specific vendor listed on our site, please let us know so we can re-evaluate our recommendation.

6. Contact Us

While we cannot process third-party refunds, we are happy to help point you in the right direction. If you are unsure who you bought an item from, please contact us at:

  • Email: coach@onepercentjiujitsu.com

  • Website: www.onepercentjiujitsu.com

Suggested Settings for Shopify

To make this effective on your store, I recommend the following implementation steps:

  1. Create a Page: Go to Online Store > Pages and create a page titled "Returns & Refunds." Paste the text above.

  2. Footer Link: Go to Online Store > Navigation and add this page to your Footer Menu so it is visible on every page.

  3. Product Page Note: On your individual product descriptions (or using a Shopify theme block), consider adding a small italicized line: “This item is sold by a trusted partner. Returns are subject to the vendor's policy.”